One of the coils is not pulsing, but all the others are pulsing.
Pulsing magnetic field systems are made up of 3 components: the coil, the connectors and the cables. There can be a break in any one of these. The modularity of the system allows you to easily replace a broken part and be back up and working again quickly. Examine the plug (connector) at the top of the coil. If you see an obvious break in the plug connector, the plug connector can be replaced. If the plug looks good, there is probably a break within the coil itself. To confirm this, plug the non-working coil into another plug that you know is working. If the coil still does not work, then you can be confident the coil is bad. The coils can be replaced by calling our office. We can repair/replace a broken plug if you send the coil to us.
I plug the control unit into the battery pack, push the start button and nothing happens.
You can look for an obvious break in the power cable (the cable that goes from the control unit to the battery). If the power cable looks good, unplug all 3 cables from the control unit. Try plugging the control unit into the battery pack and pushing the start button. If the control unit does not operate at all, then you need to send the power control unit and the battery pack to us for inspection.
If the control unit DOES operate, then the control box and power pack are operating properly. You can test the remainder of the system by adding back the cables and coils one at a time until you plug in the offender, which will shut down the system. Plug in a single cable to the control unit and see if the control unit pulses the coils. If the first cable and coils are operating, then add a second cable, and test as above. If the unit shuts off, the 2nd cable has caused the shutdown. Add the third cable as above and test.
The system won’t hold a charge anymore. It needs frequent charging.
We use a variety of batteries in our PEMF units, including lead calcium, Ni-Cads and lately, Lithium Ion. Regardless of the type, the battery is integral to the power unit and includes circuitry which makes it difficult if not impossible to replace the batteries unless done by a trained technician.
It is also possible that your charger is no longer functioning. When you send your battery unit to us for repair, it is always a good idea to also send the charger so that we may test both parts of the system.
I want to wash my Bio-Pulse Sheet. How do I go about putting the cables and coils back together agai.
Remove the coils and cables from the sheet. Remove the test magnet, and the battery pack and the power control unit. You can launder the coils and cables in a bucket of warm water with some laundry soap added. Brush with a stiff brush to remove any debris, and then rinse and allow to air dry. The sheet can be washed in the washing machine in warm water with normal laundry soap. Air dry. Wipe clean the battery pack and power control unit with a damp cloth.